Iola, United States - 09/09/2016
Can I freeze the extra freeze-dried starter powder instead of refrigerate?
We thank you for your confidence in the Yogourmet products.
We highly recommend to keep the Yogourmet packets refrigerated or frozen.
When kept frozen, they easily keep their freshness a year over the expiry date.
Las Cruces, United States - 01/09/2016
I bought a package of your yogurt starter from a store off the shelf. I was surprised to find it there and not in the freezer section. Is that normal to have them there or should they be kept cold?
We thank you for your interest in the Yogourmet products.
Though it is safe to keep the packets in a cool and dry place, we recommend that you keep them refrigerated or frozen once home.
Keeping the packets refrigerated or frozen ensures that the yogurt will reach the same standards in the same incubation period. Otherwise, a longer incubation period might be required and the yogurt might be less acidic as the best before date approaches.
This also means that a packet that is beyond the best before date might still work, requiring a longer incubation period.
Lakeport, United States - 01/06/2016
I have SIBO and can eat 24-hour yogurt. I'm told that is has to incubate between 110-110 degrees; If I use a batch that got warm for a starter will it make probiotics again?
Hi Toni, indeed, if you want to make homemade yogurt with the Yogourmet original yogurt starter you need to let the milk cool down to 110°F before beginning the incubation. If you want to make homemade probiotic yogurt over 24 hours it will probably not work because the incubation period for the Yogourmet probiotic starter is between 9 and 15 hours. Moreover, with homemade probiotic yogurt you need to let the milk cool down to 73-77°F before adding the starter and beginning the incubation.
CLEARWATER, United States - 14/05/2016
What are the cows fed that it comes from? Is it gmo free?
Hi Sheri, the milk contained into the different Yogourmet starters comes from Canada, where growth hormones are not allowed. Also, milk that would be produced by a cow having an antibiotic treatment would be rejected automatically. Furthermore, Canadian milk, regardless of whether it is organic or conventional milk, undergoes strict milk quality production procedures and rigorous testing to assure that you have the highest quality milk to enjoy. Source: http://www.albertamilk.com/ask-dairy-farmer/ive-started-buying-organic-milk-based-on-the-assum/
Kota Kinabalu, Malaysia - 11/05/2016
Dear sir/madam, hello. I am Miss Ong. May I know if i am not finishing up the 5 g per packet in one time... Can I keep it and be used on next time? If yes, how long can it be kept? Thanks.
Hi Miss Ong, the other half (5 g) of the 10 g packet will keep until the expiry date at room temperature (below 25°C). When kept refrigerated, the different Yogourmet starters keep their freshness an additional year, passed the expiry date, and more when kept frozen. If you don't use the totality of the 5 g half-packet, close it the best you can and keep it in the refrigerator or even in the freezer if possible.
Fremont, United States - 24/04/2016
Will Yogourmet work with almond milk?
The tests that we have run several years ago have demonstrated that it is not possible to make yogurt and kefir with almond, coco or rice beverages. It is possible though to make yogurt and kefir with certain soy beverages, see soy beverages list
for more information.
Oceanside, United States - 23/04/2016
I'm using a Donvier electronic yogurt maker with 42 ounces of milk and 5 g starter. Donvier instructions say start at 10 hours while your instructions say 4 to 4 1/2 hours. Is there a way to tell when it's done?
Hi Deb, we are not familiar with the Donvier electronic yogurt maker but I can say you are using the right amount of yogurt starter for the amount of milk. Concerning the incubation period, your type of machine generally takes longer to incubate because the heating element is less powerful than yogurt makers with a single container. You can check between 6 and 8 hours if the yogurt has set (thick enough), if so you can put the jars in the refrigerator, if not you must let them incubate longer.
Portland, United States - 29/03/2016
Will this work with ultra-pasteurized goat milk?
Hi Kat, yes it will work with ultra-pasteurized goat milk.
port angeles, United States - 06/03/2016
Can I use Yogourmet products with almond milk?
Hi Barb, unfortunately the tests that we have run several years ago have demonstrated that it is not possible to make yogurt and kefir with almond, coco or rice beverages. It is possible though to make yogurt and kefir with certain soy beverages, see soy beverages list
for more information.
San Francisco, United States - 20/02/2016
What is the shelf-life of the starter and does it have to be refrigerated? Thanks.
Hi Grid, we highly recommend to keep the different Yogourmet starters refrigerated or frozen in order to maintain a high bacterial concentration. When kept refrigerated, the different Yogourmet starters keep their freshness an additional year, passed the expiry date, and more when kept frozen. If the room temperature stays below 77°F, the starter is good till the expiry date which is usually 30 months.
minneapolis, United States - 15/02/2016
Love your products and had great success in the past, but my current batch isn't working. I've already wasted a gallon of milk and the culture hasn't worked. the batch is RO5536. EXP/ JUL. 2017.
Hi Matthew, thanks for the feedback, glad to hear you've had such a great experience with our products so far but I am sorry to hear you had trouble with your last batch. Since we didn't have any issues with this batch number I think there is two possible problems. The first one would be that the culture you bought at the store has not been kept properly so the yogurt bacteria are not live and active anymore. The other possibility is that your yogurt maker is not keeping the right temperature. Are you using a yogurt maker? Is it the Yogourmet Multi?
Boise, United States - 03/02/2016
Can I add sugar or honey while heating the milk? The yogurt is too sour for my taste.
Hi Jill, to flavor your yogurt use compotes, jams, fresh fruits, fruit salads, honey, maple syrup, vanilla or other. It's better to add these ingredients at serving time, adding them before the yogurt incubation process would not provide satisfactory results. You can also try to incubate on a shorter period of time because the longer you incubate the yogurt, the sourer it will get.
Tucson, United States - 02/02/2016
I normally use probiotic starter but trying regular starter today. For probiotic, I incubate for 14+ hours but original starter says 4.0 - 4.5 hours. Why is there such a difference in the incubation times?
Hi Diana, the Yogourmet probiotic starter requires a gradual increase of temperature from 73-77°F to 110°F while the original starter incubates at a steady 110°F. Also, the different types of bacteria do not take the same time to develop.
charlotte, United States - 27/01/2016
Can Almond Milk be used instead of Soy Milk?
Hi Saul, unfortunately the tests that we have run several years ago have demonstrated that it is not possible to make yogurt and kefir with almond, coco or rice beverages. It is possible though to make yogurt and kefir with certain soy beverages, see soy beverages list
for more information.
Sterling, United States - 25/01/2016
Will this starter work in an electric Miracle Yogurt maker that has 7 little jars? Thank you.
Hi La Donna, our original yogurt starter works with any make of appliance, according to the instructions of the machine.
San Francisco, United States - 24/01/2016
Is it possible to use yogurt from a batch as a starter for a new batch? If so, directions? Pros and cons?
Hi Jane, to obtain top quality yogurt, it is better to use a Yogourmet pouch every time. You may however start a new batch of yogurt from a part of a previous one made with the Yogourmet original yogurt starter. We do not recommend this practice because the texture and taste might change in the next batches. In order to proceed, use 60 ml (1/4 cup) of yogurt from a previous batch to start a new batch of 1 litre, or 120 ml (1/2 cup) for 2 litres. To avoid possibilities of contamination, we suggest to reserve the portion of yogurt that will be used as a starter before you start taking some yogurt to eat.
Martinez , United States - 24/09/2015
Following the directions on the box, the end product is thin. Also, how do I get the full recipe of seven 6 ounce jars? I'm only getting five.
Hi Ellen, if you want to obtain a thicker yogurt you have several options, the first one is to use milk with higher fat percentage, like 2% or 3.25%. You can also add half a cup of milk powder per quart of milk before the incubation. Finally you can add gelatin to the milk before heating it. If your machine has small jars you can use 5 g of yogurt starter for 42 ounces of milk, usually we recommend to use a 5 g starter packet for 1 quart (32 ounces) of milk but it should work anyway.
Kwanak, South Korea - 11/08/2015
Hi, I'd like to know how many CFU it has in a packet.
Hi Ein, the starter contains > 1 billion active bacterial culture per gram while the yogurt will contain +/- 1 billion active bacterial culture per gram/milliliter.
Bloomington, United States - 30/06/2015
Can Yogourmet be used with almond or cashew milk?
Hi Dorothy, the tests that we have run several years ago have demonstrated that it is not possible to make yogurt and kefir with almond, coco or rice beverages. It is possible though to make yogurt and kefir with certain soy beverages, see soy beverages list
for more information.
Marietta, United States - 04/05/2015
If you "cook" the yogurt preparation for more than 4 1/2 hours will this increase the number of bacteria?
Hi Robert, the answer is yes. In fact if you incubate the yogurt during a longer period of time the bacteria will grow more and the yogurt will be much thicker. However, the taste will be much sour.
Houston, United States - 25/04/2015
Is there lactose in the starter? I also have the same question about the probiotic starter.
Hi Mira, all of our starters contain a skim milk powder base. On the other hand, at the moment you'll eat the yogurt there will be a very small trace of lactose since the yogurt bacteria facilitates lactose digestion. It's the same thing for probiotic yogurt starter.
Lafayette, United States - 18/04/2015
Is this starter reusable batch after batch of yogurt?
Hi Laurie, yes it's possible to do so. You may start a new batch of yogurt from a part of a previous one made with the Yogourmet original yogurt starter. We do not recommend this practice because the texture and taste might change in the next batches. In order to proceed, use 60 ml (1/4 cup) of yogurt from a previous batch to start a new batch of 1 litre, or 120 ml (1/2 cup) for 2 litres. Does not apply to our starter with probiotics, see FAQ for more information.
Harrison, United States - 18/04/2015
I have yogourmet freeze-dried packets and I must have thrown out the instructions in English. Could you send them to me? Thanks.
Hi Ev, you can find the information you are looking for on our website in the "Directions
" section. Look for the "Summarised versions" or "By milk type".